FAQs – Free Invoice Generator Tool Online

General Questions

What is this free invoice generator tool?
It’s a free online tool that helps you create professional invoices. You can include or exclude GST, add multiple items, and download as PDF or print directly.

Is it really free to use?
Yes, completely free with no registration required. No hidden fees, no subscription, no limits on the number of invoices you can create.

Do I need to create an account?
No, there’s no registration or login required. All work happens directly in your browser.

GST & Tax Questions

Should I include GST on my invoice?

• Include GST if you’re GST-registered in New Zealand

• Exclude GST if you’re not GST-registered or charging GST-exempt services

• Use the toggle switch to easily switch between options

What if I don’t have a GST number?
Simply leave the GST number field blank. The invoice will still work perfectly without it.

Can I use this for GST returns?
While the generator creates professional invoices, you should still keep proper records for your GST returns with Inland Revenue.

What’s the current GST rate in New Zealand?
The GST rate is 15%. Our calculator uses this rate automatically when GST is toggled on.

Invoice Creation Questions

How do I add multiple items?
Click the “+ Add Item” button below the items table. A new row will appear where you can enter the next item’s details.

Can I edit items after adding them?
Yes, you can edit any item at any time. Simply change the description, quantity, or price, and the invoice updates automatically.

What should I put in the description field?
Be clear and specific. Examples:

• “Website design services – 10 hours”

• “Product name – Model XYZ”

• “Consultation fee for March 2024”

How do I remove an item?
Click the red “×” button next to the item you want to remove. You need at least one item on the invoice.

Technical Questions

How do I download the invoice as PDF?
Click the “Download PDF” button. The system will generate a professional PDF file that you can save to your computer or email to clients.

Can I print the invoice directly?
Yes, click the “Print Invoice” button. This will open your browser’s print dialog with the invoice formatted perfectly for printing.

Does it work on mobile phones?
Yes, the invoice generator is fully responsive and works perfectly on smartphones, tablets, and desktop computers.

Are my invoices saved anywhere?
No, all work happens in your browser. We don’t store any of your invoice data on our servers. If you refresh the page, you’ll need to start over, so be sure to download your invoice when complete.

What if I make a mistake?
Use the “Clear All” button to start fresh, or simply edit any field to correct mistakes. The preview updates in real-time.

How To Calculate GST?

We have developed tool for calculating GST Online. Click here to Calculate GST Online.

NZ-Specific Questions

Is this invoice generator specific to New Zealand?
Yes, it’s designed for New Zealand businesses with:

• NZD currency formatting

• 15% GST rate

• Standard NZ invoice requirements

• Common NZ payment terms

What payment terms are typical in NZ?
Common terms include:

• Net 7 days (payment due in 7 days)

• Net 14 days (most common)

• Net 30 days (for larger businesses)

• Due on receipt (immediate payment)

Do I need to include my bank details?
It’s recommended but optional. Including bank details makes it easier for clients to pay you. The bank details section is at the bottom of the form.

What information is legally required on NZ invoices?
For GST-registered businesses:

• The words “Tax Invoice”

• Your business name and GST number

• Invoice date

• Description of goods/services

• GST amount (if applicable)

• Total amount payable

Security & Privacy

Is my data secure?
Yes, all data stays in your browser. We don’t collect, store, or transmit any of your invoice information to our servers.

Can other people see my invoices?
No, unless you choose to share the downloaded PDF. Everything happens locally on your device.

Do you keep copies of my invoices?
No, we never see or store your invoice data. Once you download or print, you have the only copy.

Troubleshooting

Why isn’t my PDF downloading?
Check if you have pop-up blockers enabled. Some browsers block PDF downloads as pop-ups. Also ensure you have permission to download files on your device.

The preview isn’t updating – what should I do?
Click the “Update Invoice” button to refresh the preview. Also check that all required fields (marked with *) are filled in.

Can I use special characters in descriptions?
Yes, you can use most special characters. However, for best results with PDF generation, stick to standard letters, numbers, and basic punctuation.

What if I need to invoice in a different currency?
Currently, the generator only supports NZD. All amounts are formatted as New Zealand dollars.

Can I save my business details for next time?
The generator doesn’t have a save feature, but you can:

1. Bookmark the page with your details filled in

2. Copy/paste from a saved document

3. Use browser autofill features

Need More Help?
If you’re having technical issues or need business advice, consider:

• Consulting with an accountant for tax questions

• Checking browser settings if PDF/download issues persist

• Using a different browser if you encounter problems

Note: This invoice generator is a tool for creating professional invoices. For legal and tax advice, please consult with a qualified professional.

Tips for Professional Invoices:

1. Be Consistent – Use the same format for all invoices

2. Clear Descriptions – Help clients understand what they’re paying for

3. Set Clear Terms – Avoid payment delays with clear due dates

4. Follow Up – Send reminders for overdue invoices

5. Keep Records – Save copies of all invoices for your records

6. Brand Your Invoices – Add your logo for a professional touch

7. Double-Check Details – Ensure all amounts and client info are correct

Ready to create your first invoice? Start using the tool above!